Job Description
Import Operations Supervisor – Customs Brokerage
Requirement: U.S. Customs Brokerage experience required | Licensed Customs Broker preferred
We’re seeking an experienced Import Operations Supervisor to lead daily brokerage operations and support a high-performing import team. This role combines hands-on entry work with team leadership, compliance oversight, and process improvement.
The ideal candidate has a strong command of U.S. import regulations, experience guiding entry writers, and a proactive approach to maintaining compliance and operational efficiency.
What You’ll Do
- Oversee daily import brokerage activities to ensure accurate, timely, and compliant filings
- Support and guide entry staff on classification, documentation, and regulatory requirements
- Review entries and documentation prior to Customs submission
- Assist with resolving Customs holds, RFIs, and rejections
- Participate directly in entry processing as volume or complexity requires
- Coordinate workflow, prioritize tasks, and support balanced team productivity
- Communicate regulatory updates and support ongoing compliance initiatives
- Partner with leadership on process improvements and team development
What We’re Looking For
- 5+ years of U.S. Customs Brokerage experience
- Strong knowledge of import regulations and compliance requirements
- Prior experience mentoring or supervising entry staff preferred
- Active Customs Broker License strongly preferred
- Detail-oriented, organized, and comfortable in a fast-paced environment
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