Job Description
URGENTLY HIRING: Client Success Representative - Lighting Services
Location: Indianapolis, IN
Compensation: $17/hr starting + performance-based incentives
Job Type: Part-Time
Industry: Consumer Services / Residential Services / Lighting Installation
Why 317 Lights?
At 317 Lights , we brighten our customers’ homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner—and that starts with a dedicated team. As a Client Success Representative, you’ll be the friendly face that ensures each installation ends with a smile. What sets us apart:
- Competitive Pay: $17/hr starting wage + performance incentives
- Customer-Focused Touch: Deliver thank-you gift cards during visits
- Career Growth: Hands-on role with opportunities to grow in customer success
- People-First Culture: Join a supportive, reliable, and professional team
- Impactful Work: Be the final step in making every project successful
Your Role: What You’ll Be Doing
- Visit customers on the same day their installation is completed
- Ensure all lights, timers, and system components are working properly
- Provide a brief demonstration of system operation and address any customer questions
- Gather feedback through a short digital survey
- Encourage happy customers to share their experience with a Google review
- Deliver a $25 gift card as a thank-you for their time
- Communicate any concerns, service issues, or additional customer requests to the installation team
Minimum Requirements
- Prior customer service experience is a plus
- Excellent communication and people skills
- Dependable, punctual, and professional presentation
- Comfortable traveling to customer homes throughout the Indianapolis area
- Detail-oriented with basic troubleshooting or technical aptitude
Compensation & Schedule
- Earnings: $17/hr starting + performance-based incentives
- Benefits: Paid incentives, mileage reimbursement, career development opportunities
- Schedule: Part-time, flexible hours with customer visit scheduling
Our Core Values
- Customer Satisfaction Above All
- Reliability & Professionalism
- Clear Communication
- Integrity in Every Interaction
Ready to Brighten Every Customer’s Day?
This isn’t just a part-time job — it’s your opportunity to represent a trusted local company, connect with homeowners, and ensure they’re delighted with their new lighting system. Apply today and join the 317 Lights team.
#CustomerServiceJobs #ClientSuccess #LightingSolutions #PartTimeJobs #IndianapolisJobs #CustomerSupport #ResidentialServices #NowHiring #CareerGrowth #317Lights
Job Tags
Part time, Local area, Immediate start, Flexible hours,