Job Description
Curative Specialist
Location: Dallas–Fort Worth, TX (Onsite Preferred; 1 Remote Day per Week Available)
Compensation: $45,000–$65,000 + Excellent Benefits
Company Size: ~45 employees
Ownership: Backed by a Fortune 300 Company
Stability: Zero reductions in force in company history
About the Company
Our client is a highly specialized partner to title insurance agencies, providing back-office, underwriting, regulatory, and multi-state licensing support. They offer a unique model within the industry—there are no direct competitors providing the same suite of services. Their mission is to empower title agents to operate more efficiently, reduce operational burdens, and ensure compliance across multiple states.
Their services include:
- Non-licensed state solutions
- Centralized underwriting support
- Multi-state licensing assistance
- Customized production and workflow services
- Operational automation
- Comprehensive back-office support for title agencies
This is a stable, growing company with exceptional culture, the strength of a Fortune 300 parent, and a strong commitment to employee retention and career longevity.
Position Overview
The Curative Specialist plays a critical role within the company’s centralized call center, responding to all inquiries routed through the corporate 1-800 line. This role is similar to an Escrow Assistant, but is specifically focused on curing title-related issues.
The Curative Specialist researches, analyzes, and resolves title defects, inconsistencies, and missing documentation to ensure clear title and smooth closing processes for partner agencies. This is a highly detail-oriented position that requires strong communication, problem-solving skills, and expertise in title operations.
Resware experience is required.
Key Responsibilities
- Review title commitments and supporting documents to identify defects, discrepancies, or missing information
- Conduct research to clear issues such as liens, legal description errors, ownership questions, judgments, encumbrances, or unresolved vesting
- Communicate with title agents, underwriters, county offices, and internal teams to obtain required documentation or clarification
- Coordinate curative actions, ensuring all steps are completed within internal SLAs and regulatory guidelines
- Update and track all actions within Resware system
- Maintain detailed notes, documentation, and progress updates for all files in process
- Support escrow, underwriting, and closing teams with curative insight and problem-resolution
- Provide exceptional customer service when handling inbound calls or inquiries from the 1-800 line
- Collaborate with internal departments to meet production timelines and quality standards
- Ensure compliance with state-by-state title and insurance regulations
Required Qualifications
- Resware experience required (non-negotiable)
- 3+ years of experience in title, escrow, curative, or related real estate closing support role
- Strong understanding of title commitments, requirements, and curative processes
- Exceptional attention to detail and accuracy
- Strong communication skills and ability to interact with agents, underwriters, and stakeholders
- Ability to manage multiple files and priorities in a fast-paced environment
- Problem-solving mindset with a customer-first approach
- Experience working within a call center environment is a plus
Preferred Experience
- Prior Escrow Assistant or Curative experience
- Multi-state title experience
- Understanding of underwriting guidelines and title industry regulations
- Familiarity with production support workflows and automated systems
Why This Company?
- Highly stable – no layoffs in company history
- Unmatched market position – truly unique solutions with no direct competitors
- Backed by a Fortune 300 organization
- Excellent benefits and strong employee support
- Career security & growth
- Positive, collaborative culture
- Opportunity to be part of a niche team supporting real estate/title agents nationwide
TO APPLY:
Please send your resume to Hollee at HMEADOR@MEADOR.COM to apply directly to this position.
Job Tags
Work at office, Remote work, 1 day per week,