Job Description
Job Title: Windows OS and Hardware Engineer
Location: Wayzata, MN, 55391
Pay Rate: $25/hr on W2
Duration: 06+ Months (Possibility of Extension)
Job Summary:
Technical / Functional Skills
- Image building
- Driver management
- SCCM / MECM / Intune
- Task Sequences
- Microsoft Deployment Toolkit (MDT)
- WinPE
- General networking knowledge (DNS/DHCP)
- Active Directory
- Group Policy
- Advanced Windows debugging experience
Roles & Responsibilities
Windows Hardware Management
- Manage annual hardware transitions with PC vendor
- Roadmap review, standards, and specifications approval
- Image updates and driver testing for new models
- Documentation of hardware models to SharePoint
- Bi-annual driver updates for all supported hardware models
- 3rd level escalation point for client hardware issues
- Maintain hardware standards documentation
- Support hardware evaluation and selection by testing compatibility and performance of new device models
Windows Image Management
- Quarterly updates to image patch levels
- 3rd level escalation point for Windows issues
- Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors
- Planning, testing, and deployment of Windows OS upgrades
- Ensure timely completion of Windows OS upgrades before EOL
- OS hardening and secure configuration to CIS standards
- Web Browser SME — Edge/Chrome policies, extension approvals, IE Mode site list management
OS Provisioning Lead
- WinPE boot media updates and management
- MECM Task Sequence updates and support
- Intune Autopilot design, updates, management
- MDT scripts and UI updates
- 3rd level support for SCCM imaging issues
- 3rd level Intune/Azure Autopilot support
Miscellaneous
- Company Portal management, app publishing, installation support
- Assist with MECM client upgrades, issues, and support
- Hardware lab management, racking, cabling, asset disposal
Generic Managerial Skills
- OS and hardware documentation
- Working with Dell for hardware transitions
- Communication with clients and customers
- Self-motivated, independent, comfortable working with a high-performance team
Required Qualifications
- Strong experience in Windows and hardware support
- Minimum requirement of 4 years of relevant work experience (typically 5+ years)
- Scripting experience in any language (VBScript and PowerShell preferred)
- Windows deployment and/or upgrade experience
- Windows image build and configuration
Preferred Qualifications
- 5+ years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization
- Experience in a globally distributed, large multinational company
- 5+ years’ experience with MECM, Intune, SCORCH, and GPO management
- SQL and Power BI query/reporting skills (preferred, not required)
- Visual Studio coding skills in VB.NET, ASP.NET, and web services (preferred, not required)
- Experience with patching strategies, vulnerability remediation, and compliance enforcement
Job Tags
Work experience placement,