Job Description
🌟 Client Intake Specialist – Above & Beyond Therapy
📍 On-site | Toms River, NJ | Full-time
At Above & Beyond Therapy , we believe every family deserves exceptional support on their autism journey. As one of the fastest-growing ABA therapy providers in the country, we’re looking for a Client Intake Specialist to be the welcoming face of our organization and ensure every new client feels confident, cared for, and set up for success.
What You’ll Do
- Be the first point of contact for new families – reaching out by phone, email, and other channels to answer questions and explain our services.
- Guide families through onboarding by collecting required documentation, verifying insurance information, and creating accurate client profiles.
- Ensure clarity & transparency around insurance coverage, eligibility, and potential out-of-pocket costs.
- Coordinate across teams so each client transitions smoothly into active services.
- Deliver an exceptional experience that builds trust and satisfaction from the very start.
What We’re Looking For
- Strong communicator who enjoys talking with people and can explain information clearly.
- Detail-oriented and organized – able to manage multiple clients, documents, and deadlines.
- Experience with customer service, healthcare, or insurance verification is a plus (but not required).
- Someone motivated by helping families get access to the care they need.
- Comfortable working with a variety of computer programs and systems beyond standard tools like Microsoft Word and Excel.
Why Join Us
- Mission-driven impact : You’ll play a vital role in helping families access life-changing autism services.
- Team culture : Supportive, collaborative, and passionate teammates who care deeply about the work.
- Growth opportunities : As we expand nationwide, we’re committed to developing our people along the way.
Job Tags
Full time,