Job Description

Company Description

Matt Cresap State Farm Insurance, established in 2011, is one of the top-performing State Farm agencies in the United States, ranking in the top 0.5%. As the largest State Farm agency in Alpharetta, GA, the agency opened a second location in 2022 to meet growing demand. The agency is committed to helping individuals manage the risks of daily life, recover from unexpected events, and achieve their dreams.

Role Description

The Receptionist will oversee front-desk operations, handle phone inquiries with professionalism, perform a variety of clerical tasks, and provide exceptional customer service. The role requires maintaining a positive and welcoming demeanor.

Qualifications

• Proficiency in Receptionist Duties and Clerical Skills, including managing schedules, maintaining records, and other administrative tasks.
• Strong Customer Service and Communication skills to assist clients with inquiries and deliver a positive service experience.
• Excellent Phone Etiquette and the ability to handle multiple calls professionally and efficiently.
• Strong interpersonal skills with the ability to work in a remote setup and contribute to team efforts.
• Attention to detail and organizational abilities are highly valued.
• Previous experience in a similar role is an advantage.

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