Job Description
Spherion is seeking an experienced and energetic General Manager for a popular restaurant and bakery in Huntsville, Alabama. The ideal candidate will have over 3 years of experience in managing, directing, and coordinating all activities in a fast-paced environment. Key responsibilities include budget management, HR duties (hiring, scheduling, training), handling customer service issues, and ensuring strict adherence to store cleanliness, food safety, and sanitation guidelines.
Responsibilities
- Handles complex customer service complaints or inquiries.
- Interviews, selects, hires, schedules and trains employees according to season and business needs.
- Uses past sales numbers and projections to order supplies and products.
- Appropriately handles human resource issues according to company and regulatory guidelines.
- Has financial responsibility for food costs, labor cost and kitchen supplies.
- Ensures high customer service standards are being met by employees.
- Requires employees to adhere to strict guidelines regarding store cleanliness, food safety and sanitation.
Required Skills
- High School Diploma or GED
- Minimum of 3 years supervisory experience in a food service or retail environment or 1 year experience with a bachelor’s degree in a food service or business related-field.
- Proficiency in Windows-based computer programs
- Ability to organize and manage multiple task
- Strong customer service background
- Excellent interpersonal and communication skills
Commitment to company values
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