Job Description
SHOP MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.
WHAT YOU’LL DO:
- Maintain sales floor presence, supporting and engaging with clients
- Provide an elevated customer experience through engagement, clienteling, and hosting events
- Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
- Align with retail management partners on all Michael Kors business needs and standards
- Ensure visual excellence is consistently maintained
- Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly
YOU’LL NEED TO HAVE:
- Minimum of 2+ years retail management experience
WE’D LOVE TO SEE:
- Tech Savvy; effective communicator with strong written and verbal skills
- An entrepreneur with the ability to drive results; problem solver and strategic
- Well connected with the ability to engage with partners and customers; a true brand ambassador
- Flexible learning with the ability to adapt in a continuously evolving work environment
- Strong ability to style and knowledge of fashion
THE BENEFITS
- Cross-Brand Discount
- Competitive paid time off
- Internal mobility across Versace, Jimmy Choo and Michael Kors
- Exclusive Employee Sales
- Paid Parental Leave
- 401k Match
- Clothing Allowance
Job Tags
Work at office, Flexible hours,