Job Description

Job Details:

Global Pharmaceutical Company company

Sr Manager - warehouse operations, materials, process improvement

Long Term Contract

Allentown, PA

(Pay Rate Available for w2 and c2c)

Position Overview

The Warehouse Manager is responsible for overseeing all facets of warehouse operations within a pharmaceutical manufacturing environment, including receiving, storage, inventory control, and distribution of raw materials and finished products, while ensuring strict compliance with all regulatory requirements (cGMP, GDP, OSHA, DEA). A key component of this role is leading and fostering a culture of continuous process improvement (CPI) to enhance efficiency, quality, and cost-effectiveness across all warehouse activities.

Key Responsibilities

• Operational Management: Plan, organize, and direct daily warehouse activities, including the efficient receipt, storage, order fulfillment (picking/packing), and dispatch of all materials while adhering to established policies and procedures.
• Regulatory Compliance: Ensure strict adherence to all federal, state, and local warehousing, material handling, and shipping regulations, including Current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP), OSHA safety standards, and DEA regulations for controlled substances.
• Inventory Control: Manage inventory levels and maintain high accuracy through regular cycle counts, physical inventories, and reconciliation with the data storage system (ERP/WMS). Apply principles of FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out) as appropriate for pharmaceutical products.
• Continuous Improvement (CPI): Drive continuous improvement initiatives to optimize operational efficiency, reduce waste, streamline workflows, and enhance productivity. Utilize process improvement methodologies (e.g., Lean, Six Sigma) to analyze performance metrics (KPIs), identify bottlenecks, and implement effective solutions.
• Quality Assurance: Establish and maintain a robust Quality Management System (QMS) within the warehouse and ensure all activities meet accreditation standards and internal SOPs.
• Team Leadership & Development: Recruit, select, orient, train, coach, and motivate warehouse staff to optimize performance and foster a culture of safety, compliance, and accountability.
• Safety & Security: Enforce high standards of health, safety, and security protocols, conducting regular safety training and inspections to maintain a safe and organized work environment. Manage security procedures and act as a contact for security matters.
• Cross-Functional Collaboration: Liaise with other departments (e.g., Quality Assurance, Production, Planning, Logistics, Customer Service) and external suppliers/vendors to ensure seamless supply chain operations and meet business objectives.
• Reporting & Documentation: Prepare and maintain accurate records and reports on warehouse activities, performance, and KPIs for management review and regulatory audits.

Qualifications & Skills

• Education: Associate's or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred; high school diploma or equivalent required.
• Experience: Minimum of 5 years of progressive experience in warehouse operations within a pharmaceutical, cGMP, or similarly regulated environment, with at least 3 years in a supervisory or management role.
• Technical Skills:
• Proficiency in Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software (e.g., SAP).
• Strong understanding of cGMP, GDP, OSHA, and potentially DSCSA (Drug Supply Chain Security Act) requirements.
• Experience with inventory control methods (FIFO/FEFO) and material handling equipment (forklifts, pallet jacks).
• Proven experience leading process improvement initiatives (e.g., Lean, Six Sigma certifications are a plus).

Soft Skills:

• Excellent leadership, problem-solving, and analytical abilities.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.

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