Customer support

Customer Support

Customer Support

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    Arrange a consultation and receive a proposal.

    Advantages

    We Provide Customer Support Throughout the Entire Customer Lifecycle – from Acquisition to Retention

    Prices

    Service packages

    Standard
    $
    1000
    /month
    Popular Choice
    Extra
    $
    2000
    /month
    Super
    $
    3000
    /month
    Ultra
    $
    4000
    /month

    How we work

    Appropriately respond to the customer problems, by solving them

    04 Steps in Customer Support

    1
    Audit and collection of information
    A complete audit of the site/brand/product. Analysis of the client's business.
    2
    Planning
    Development of a support service strategy: selection of support channels, creation of a work schedule, and process regulations.
    3
    Implementation
    Setting up software, preparing scripts and guidelines. Incident and problem management to create a Single Point of Contact (SPOC).
    4
    Monitoring & Reporting
    Regular monitoring and tracking of changes. Detailed report on the achieved results for the period. Analysis of qualitative indicators, analysis of quantitative metrics.
    Testimonials

    We have been working with clients for an average of 7 years

    10 years of experience in SEO and marketing

    Expertise in transformation

    Our project team of professionals plans and implements product, brand and marketing strategies.

    The combination of the proficiency analysts, product specialists, developers, and marketers helps our clients stay ahead of the competition.
    Successful work
    for
    144
    clients
    Completed
    on time
    270
    projects
    Generated
    income
    100
    million dollars
    Written code
    and content
    900
    thousand lines
    Case studies

    We show confirmed financial results of our work for clients from all over the world

    Benefits

    We organize the information and provide technical support for the client in any business sector

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    Strategy for effective and efficient interaction with customers. Formation of a loyal customer base, increasing sales, and better cash flow
    Enhanced company public image
    Increasing the number of referrals you receive
    Formation of a positive company reputation
    End-to-end business intelligence
    Strategic competitive advantages
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    Reducing operating costs without affecting communication, execution, or experience.
    The ability to optimize processes for business growth
    Increasing the return on investment by analyzing visitor behavior
    Full immersion in business processes
    Increasing competitiveness
    Controlled return on investment
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    A strategy for providing a high level of customer service leading to a high degree of customer satisfaction.
    Interaction with target audience
    Increasing customer confidence and loyalty
    Increasing brand trust
    Expanded report for the period
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    Increasing conversion rates when using checkout support
    Focus on improving sales performance
    Expanding sales opportunities
    Regular increase in resource traffic
    Increasing the likelihood of closing a sale
    Product feedback