We Provide Customer Support Throughout the Entire Customer Lifecycle – from Acquisition to Retention
Customer support is providing answers, assistance, and recommendations to your customers when they use your service or product.
We use the best industry practices,
understand the industry specifics
How we work
Appropriately respond to the customer problems, by solving them
04 Steps in Customer Support
Audit and collection of information
Monitoring & Reporting
We have been working with clients for an average of 7 years
I have been working with Semantic Empires for 3 years now, they handle my companies’ Google Ads and SEO. They are a punctual, professional, smart and creative team. They also keep themselves updated with the new tech, algorithms, news and techniques. I would give my 100% recommendations. The project manager, Alex, is a very friendly and knowledgeable person, he will go over all details with you.
We have been online for years. We didn’t see much difference in revenue from it. After speaking to some people, we decided to invest in SEO services. Semantic Empires has helped my business grow significantly over the past few months. My online revenue is up. Thank you for all your hard work.
With all the work we have to do to keep our customers happy offline, we couldn’t handle what we needed to do online. With website development, content, and social media. It’s hard to keep up with it all. This company has taken over our online promotion and because of it, we’ve increased business 25%. Thank you!
Our website wasn’t getting any traffic. We tried everything everyone has told us to try. Nothing was working. We didn’t know what we were missing. Semantic Empires was able to help us in just a month. They must have some sort of magic. These SEO experts are quick, easy, and effective. Our site keeps gaining traffic every day. We couldn’t have done it without them.
Our business has been in operation for five years. We knew we had to establish an online presence, but didn’t know where to start. We decided to use Semantic Empires after receiving a recommendation from a colleague. Semantic Empires has made it possible for us to grow our business with a professional website that’s optimized for search engines.
Special thanks to Semantic Empires for a thorough SEO job. The initial audit was very detailed, showing many areas of that could be potentially improved upon. Semantic Empires provided great suggestions on how to improve our site. From this report, we were able to complete the necessary changes needed to improve my rankings.
I’m really pleased with the service and assistance I received from Vadim at Semantic Empires. He clearly identified where improvements could be made to our site and provided clear direction for our site and ongoing campaign. I understand now that SEO is not a single, one-time thing, but a constant process. Vadim has made things both understandable and achievable!
Before contracting for Web Development and SEO work with Semantic Empires, my practice’s site was not ranking on search engines. The new website and Search Engine Optimization work has now made my practice rank online. I have new patients that I can directly link to the website. I’m very happy with the results and advise anyone to look to grow their business to speak with Semantic Empires.
In my industry, Pay Per Click ads are competitive and relatively expensive, therefore an organic SEO campaign is important for my web presence. Semantic Empires has helped me gain great exposure on national search results, while still improving local search results with SEO and some Pay Per Click campaigns. I look forward to working with Semantic Empires in the future, for they actually brought my site to page 1 of Google!