Technical support and software maintenance

Software Maintenance

Technical support and software maintenance

    Request a quote

    Get an offer and consultation

    Advantages

    We provide stable operation of the software and adaptability to changes after the launch

    Prices

    Service packages

    Standard
    $
    1000
    /month
    • Monitoring software performance
    • Backup, restoration
    • Regular reports
    Popular Choice
    Extra
    $
    2000
    /month
    • Monitoring software performance
    • Restoration of software performance
    • Administration of servers
    Super
    $
    3000
    /month
    • Monitoring software performance
    • Refinement of software functionality
    • Service level agreements (SLA)
    Ultra
    $
    4000
    /month
    • Monitoring software performance
    • User technical support
    • Automation and processing incidents

    Services

    Description of services in packages

    Package servicesStandardExtraSuperUltra
    Monitoring software performance
    Restoration of software performance
    Eliminating the causes of software malfunctions
    User technical support
    Administration of servers
    Tracking and elimination of failures in system software
    Monitoring equipment and OS performance
    Backup, restoration
    Maintenance of server and network equipment
    Maintenance of DBMS and databases
    Refinement of software functionality
    Implementation of an automated system for accounting and processing incidents
    Сonclusion of the service level agreement (SLA)
    Providing regular reports
    Need more information? Call us: +1 888 304 2402START START START START

    How we work

    Properly improve software performance

    04 steps in Software Maintenance

    1
    Audit
    Requirements testing, software operation check, information processing.
    2
    Planning and analysis
    Setting goals for software maintenance, drawing up a plan for changing failures and bugs. Adding new functionality.
    3
    Implementation
    Refinement of the software product, solution of technical problems arising from the use of the system. Software update.
    4
    Monitoring and reporting
    Consulting on updating versions (assembly versions) of software, monitoring the timing and quality of technical support services. Detailed report on the results.
    Testimonials

    We have been working with clients for an average of 7 years

    10 years of experience in SEO and marketing

    Expertise in transformation

    Our project team of professionals plans and implements strategy, brand, product, and marketing

    The combination of the proficiency of analysts, product specialists, developers, marketers allows our clients to stay ahead of the competition.
    Successful work
    for
    144
    clients
    Completed
    on time
    270
    projects
    Generated
    income
    100
    million dollars
    Written code
    and content
    900
    thousand lines
    Case studies

    We show confirmed financial results of our work for clients from all over the world

    Benefits

    We provide post-project software maintenance of any direction

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    Building a strategy for administration, automation, integration. Monitoring system and application software updates.
    Uninterrupted software operation
    Monitoring of critical points of software operation
    Comprehensive IT service and support 24/7
    Certified team
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    Integrated information and analysis system of marketing management.
    Using data analysis tools
    Formation of accurate predictions for planning
    Identifying trends for the formation of a digital strategy.
    Data management of business intelligence
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    Automatic online system of accounting for working time and evaluating the performance of employees. Monitoring the execution of tasks.
    The system for monitoring the activities of the sales department based on objective indicators
    Process optimization for business growth
    Monitoring and control of team work
    Identifying and eliminating malfunctions and bottlenecks
    home-processing-video-intro-slider-slide-01-image-01-570x350
    Improving product promotion strategy. Monitoring of key segments of customers and competitors.
    Maintenance of an existing process of order processing
    Development of pipeline of a product life cycle
    Reports on the work performed, indicating reaction times, problems and recommendations
    Optimizing the costs of product promotion