Technical support and software maintenance

Software Maintenance

Technical support and software maintenance

    Request a quote

    Arrange a consultation and receive a proposal.

    Advantages

    We provide stable software operation and adaptability to changes after the launch

    Prices

    Service packages

    Standard
    $
    1000
    /month
    • Monitoring software performance
    • Backup, restoration
    • Regular reports
    Popular Choice
    Extra
    $
    2000
    /month
    • Monitoring software performance
    • Restoration of software performance
    • Administration of servers
    Super
    $
    3000
    /month
    • Monitoring software performance
    • Refinement of software functionality
    • Service level agreements (SLA)
    Ultra
    $
    4000
    /month
    • Monitoring software performance
    • User technical support
    • Automation and processing incidents

    Services

    Description of services in packages

    Package servicesStandardExtraSuperUltra
    Monitoring software performance
    Restoration of software performance
    Eliminating the causes of software malfunctions
    User technical support
    Administration of servers
    Tracking and elimination of failures in system software
    Monitoring equipment and OS performance
    Backup, restoration
    Maintenance of server and network equipment
    Maintenance of DBMS and databases
    Refinement of software functionality
    Implementation of an automated system for accounting and processing incidents
    Сonclusion of the service level agreement (SLA)
    Providing regular reports
    Need more information? Call us: +1 888 304 2402START START START START

    How we work

    Properly improve software performance

    04 steps in Software Maintenance

    1
    Audit
    Requirements testing, software operation check, information processing.
    2
    Planning and analysis
    Setting goals for software maintenance, drawing up a plan for eliminating failures and bugs. Adding new functionality.
    3
    Implementation
    Refinement of the software product, solution of technical problems arising from the use of the system. Software update.
    4
    Monitoring and reporting
    Consulting on updating versions (assembly versions) of software, monitoring the timing and quality of technical support services. Detailed report on the results.
    Testimonials

    We have been working with clients for an average of 7 years

    10 years of experience in SEO and marketing

    Expertise in transformation

    Our project team of professionals plans and implements product, brand and marketing strategies.

    The combination of the proficiency analysts, product specialists, developers, and marketers helps our clients stay ahead of the competition.
    Successful work
    for
    144
    clients
    Completed
    on time
    270
    projects
    Generated
    income
    100
    million dollars
    Written code
    and content
    900
    thousand lines
    Case studies

    We show confirmed financial results of our work for clients from all over the world

    Benefits

    We provide post-project software maintenance of any direction

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    Building a strategy for administration, automation, integration. Monitoring system and application software updates.
    Uninterrupted software operation
    Monitoring of critical points of software operation
    Comprehensive IT service and support 24/7
    Certified team
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    Integrated information and analysis system for marketing management.
    Using data analysis tools
    Formation of accurate predictions for planning
    Identifying trends for the formation of a digital strategy.
    Data management of business intelligence
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    Automatic online system for tracking work time and evaluating employee performance. Monitoring task execution.
    The system for monitoring the activities of the sales department based on objective indicators
    Process optimization for business growth
    Monitoring and control of team work
    Identifying and eliminating malfunctions and bottlenecks
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    Improving product promotion strategy. Monitoring of key segments of customers and competitors.
    Maintenance of an existing order processing
    Development of a product life cycle pipeline
    Reports on the work performed with reaction times, problems and recommendations
    Optimizing the costs of product promotion