Technical support and software maintenance
Software Maintenance
Technical support and software maintenance
Advantages
We provide stable software operation and adaptability to changes after the launch
Technical support and software maintenance guarantees its stable operation and reduces the risk of project failures
Prices
Service packages
Standard
$
1000
/month
- Monitoring software performance
- Backup, restoration
- Regular reports
Popular Choice
Extra
$
2000
/month
- Monitoring software performance
- Restoration of software performance
- Administration of servers
Super
$
3000
/month
- Monitoring software performance
- Refinement of software functionality
- Service level agreements (SLA)
Ultra
$
4000
/month
- Monitoring software performance
- User technical support
- Automation and processing incidents
Services
Description of services in packages
| Package services | Standard | Extra | Super | Ultra |
|---|---|---|---|---|
Monitoring software performance | ||||
Restoration of software performance | ||||
| Eliminating the causes of software malfunctions | ||||
User technical support | ||||
Administration of servers | ||||
| Tracking and elimination of failures in system software | ||||
| Monitoring equipment and OS performance | ||||
| Backup, restoration | ||||
| Maintenance of server and network equipment | ||||
| Maintenance of DBMS and databases | ||||
Refinement of software functionality | ||||
| Implementation of an automated system for accounting and processing incidents | ||||
| Сonclusion of the service level agreement (SLA) | ||||
| Providing regular reports | ||||
| Need more information? Call us: +1 213 878 4177 | START | START | START | START |
Industry solutions
We use the best industry practices,
understand the industry specifics
How we work
Properly improve software performance
04 steps in Software Maintenance
1
Audit
Requirements testing, software operation check, information processing.
2
Planning and analysis
Setting goals for software maintenance, drawing up a plan for eliminating failures and bugs. Adding new functionality.
3
Implementation
Refinement of the software product, solution of technical problems arising from the use of the system. Software update.
4
Monitoring and reporting
Consulting on updating versions (assembly versions) of software, monitoring the timing and quality of technical support services. Detailed report on the results.
Testimonials
We have been working with clients for an average of 7 years
10 years of experience in SEO and marketing
Expertise in transformation
Our project team of professionals plans and implements product, brand and marketing strategies.
The combination of the proficiency analysts, product specialists, developers, and marketers helps our clients stay ahead of the competition.
Successful work
for
144
clients
Completed
on time
270
projects
Generated
income
100
million dollars
Written code
and content
900
thousand lines
Case studies
We show confirmed financial results of our work for clients from all over the world
We work with small, medium and large businesses. See what we can do for you!
Benefits
We provide post-project software maintenance of any direction
Building a strategy for administration, automation, integration. Monitoring system and application software updates.
Uninterrupted software operation
Monitoring of critical points of software operation
Comprehensive IT service and support 24/7
Certified team
Integrated information and analysis system for marketing management.
Using data analysis tools
Formation of accurate predictions for planning
Identifying trends for the formation of a digital strategy.
Data management of business intelligence
Automatic online system for tracking work time and evaluating employee performance. Monitoring task execution.
The system for monitoring the activities of the sales department based on objective indicators
Process optimization for business growth
Monitoring and control of team work
Identifying and eliminating malfunctions and bottlenecks
Improving product promotion strategy. Monitoring of key segments of customers and competitors.
